Questions about an order, delivery or return? Email service@vanadaily.com. Please include your order number. For a damaged or incorrect item, photos are helpful if available.

Delivery

We deliver to the United Kingdom and Ireland only. Standard shipping is £2.99 per order and estimated delivery is 8–12 business days. See our Shipping Policy.

Returns and refunds

For a change-of-mind cancellation, email us within 14 days after receiving the goods. You then have a further 14 days to send them back. Please contact us for the return address before posting an item. See our Return & Refund Policy for postage costs, refund timing and legal exceptions.